Last updated: September 19, 2026
Otzera believes that people with disabilities should be able to research gemstones, access educational information, and shop our website with dignity and independence. We are committed to improving the accessibility and usability of otzera.com.
Our Accessibility Goal
Otzera aims to design and maintain its website with reference to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
Our accessibility work may include improving:
- keyboard navigation and focus indicators;
- text alternatives for meaningful images;
- readable color contrast and text resizing;
- heading structure, form labels, and link descriptions;
- captions or alternatives for relevant multimedia; and
- compatibility with commonly used assistive technologies.
Accessibility is an ongoing process, particularly as website content, Shopify functionality, applications, photographs, video, and third-party services change over time.
Gemstone Photography
Color and visual appearance are important parts of our products. Where images communicate information relevant to a purchase, we aim to supplement them with written product descriptions and gemological information, so that you do not have to rely on an image alone.
Third-Party Content
Some parts of our website rely on technology or content supplied by third parties. Although we do not control every aspect of those systems, we aim to select and configure services with accessibility in mind, and to address problems when they come to our attention.
Need Assistance?
If you encounter an accessibility barrier, have difficulty completing a purchase, or need information in an alternative format, please contact us. We will make reasonable efforts to provide the information, product details, or purchase assistance you need through an accessible alternative method.
Email: hello@otzera.com
Telephone: +1 (815) 454-4599
When contacting us, it helps to include the page or feature that caused difficulty and, if you are comfortable doing so, the assistive technology or browser you were using.
Feedback
We welcome accessibility feedback and use it to improve the experience for future customers.